Agent Technology

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Ready for Real-Time: Agents

Companies continue to experience high product complexity and proliferation, complex global supply chains, and fixed multi-echelon fulfillment networks.

Coupled with intense competitive pressures to gain market share, executives are focused on ways to reduce supply chain costs and improve business process execution.  Making informed decisions in real-time business environments has become more difficult, if not close to impossible.

Agent Technology to Manage Complexity 

Agent Technology is a new generation of intelligent software designed to manage complex, real-time systems. The benefit over standard software is that Agents can be programmed to operate proactively to achieve predefined goals.

An agent is a convenient way to ‘manage’ an enterprise’s complex multi-dimensional activities.  The key to harvesting its benefits is to make  sure the agent is properly implemented to make use of all available assets and services so the company has the ability to quickly and accurately respond to business events.  Current examples of Agent Technology applications can be found in Capgemini’s collection of Agent Pilots and Projects.