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Capgemini Loyalty Factory

The Capgemini Loyalty Factory solution is based on Capgemini's view of adaptive marketing.


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  • Published on:
    2004-10-05 11:44 PM

Adaptive marketing allows companies to engage customers using continuous, event/learning-based, two-way communication to develop deeper and more profitable relationships. This customer intelligence platform and marketing transformation solution makes all customer interaction and transaction channels smarter - delivering the right offer, to the right prospect, at the right time -  by executing smaller, faster, more frequent and more targeted marketing campaigns to drive customer value. The Capgemini Loyalty Factory solution provides an accelerated, low-risk method to demonstrate the real business impact of making your marketing organization more adaptive.