Solution: CRM

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Thought Leadership

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Enterprise 2.0 for the Rest of Us
Web 2.0 promises to revolutionise the enterprise, enabling organisations to transform themselves from rigid command-and-control structures collaborative and agile self organising teams.
PDF document PDF - File size: 3.39 MB - Published on: 2008-02-14 04:44 AM


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Cars Online 07/08: Responding to Changing Consumer Trends and Buying Behaviour
The automotive world today is changing; consumers are changing. Capgemini’s Cars Online 07/08 study provides automotive companies with insights that can help them respond faster and more effectively to these changes.
PDF document PDF - File size: 426.93 KB - Published on: 2007-10-11 05:23 AM


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Use it or lose it: the power of information
How the Intelligent Enterprise develops a leadership position by effective use of information to deliver smarter, more relevant decisions–more often.
PDF document PDF - File size: 633.43 KB - Published on: 2006-08-24 09:53 AM


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CapITalise: A game for the whole company to play
Recent changes in the business and technology environments allow us to fundamentally change the way business engages with IT, changing the game of enterprise software in the process
PDF document PDF - File size: 674.9 KB - Published on: 2006-07-27 02:42 AM


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Improving Agility via Architectural Alignment
As interest in architecture continues to grow, it is important to acknowledge several trends that may hinder its effectiveness if not addressed.
PDF document PDF - File size: 253.37 KB - Published on: 2006-06-13 08:08 AM


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Inbound Customer Marketing Research Report
Capgemini and Epiphany have conducted research in the UK and Ireland into the usage, benefits and potential of inbound customer marketing.
PDF document PDF - File size: 218.8 KB - Published on: 2005-08-12 5:27 PM


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Cars Online 04/05: Driving Growth Through Collaboration
Consumers Hold the Key to Sales and Margin Gains as Auto Companies Face Challenging Times.
PDF document PDF - File size: 1.34 MB - Published on: 2004-11-19 10:07 PM


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Winning the Youth Market-Generation Y Automotive Preferences and the Internet
Generation Y consumers want vehicles that stand out and reflect their individuality. This was among the findings of this study that examines the automotive preferences of young adults
PDF document PDF - File size: 2.05 MB - Published on: 2004-10-06 1:01 AM


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mySAP CRM: Get it Right the First Time Point of View
Mobility initiatives can transform enterprises by incorporating mobile devices and Internet technology to deliver a superior customer experience.
PDF document PDF - File size: 322.83 KB - Published on: 2004-10-06 12:53 AM